DEVICE/BROWSER INFO
aatventure
In the late 80s, Alan Cooper was building a Windows “shell construction set”, a tool that would let different users shape Windows around their needs instead of forcing one interface onto everyone.
The spark, according to Cooper, clicked during a sales call tied to Bank of America: Windows had to serve highly technical admins, semi-technical analysts, and people unfamiliar with computers—like tellers.
The conclusion was simple: don’t build one shell, build a tool that lets each group build their shell.